• International shipments are NOT eligible for returns or exchanges. Please feel free to get in touch through email if you need any assistance or clarification before making a
• For domestic orders, exchanges are accepted on Sarees only. 
• Customized products with Fall and Picot are not eligible for returns/exchanges/refunds.
• For exchanges/returns, please drop a mail to info@sriniketan.comwith your order ID and other key information, within 72 hours of your receiving the product. It would be great if you add a line which explains the reason of return, so that we can take that into consideration and work towards improving

Once confirmed over e-mail from our end, please ship the product back to us within 7 days

If the return is due to a defect issue, only then the shipping charges will be borne by us. Please send us the courier receipt on the mail, for us to process the shipping reimbursements.

• We also initiate reverse pickup for which payment has to be made Please contact us on info@sriniketan.comfor the details.

• After the product arrives back to us, it would go for a thorough quality check as mentioned earlier and only after it’s approved; it’ll be eligible for exchange/return/refund.
• If a fresh piece of the product in question is not in stock, the customer can either choose a different product altogether or, take a credit note (valid for a year), or get their entire amount reimbursed. Please specify on the mail what you’d prefer and we’ll take it forward from there.
• If you want to exchange the product you ordered with another product of higher amount, we would give you a coupon code/credit note for the balance amount of the product you You can use this code while placing your order and pay the balance amount on your next purchase.
• If you want to exchange your product with another product of lower amount, we would ship the product as soon as we receive it and the balance would be refunded back to you. You can also opt for credit note for the balance amount, which can be used for your next
• Refunds and shipping re-imbursements would be processed within 4-7 days after the product is cancelled/received by
• Refunds would go back to the original source/mode of payment which the client had opted during checkout.